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U.S. Fails to Explain Policies to Muslim World, Panel Says
A harshly critical report by a Pentagon advisory panel says the United States is failing in its efforts to explain the nation's diplomatic and military actions to the Muslim world, but it warns that no public relations plan or information operation can defend America from flawed policies.
The Defense Science Board report, which has not been released to the public, says the nation's institutions charged with "strategic communication" are broken, and calls for a comprehensive reorganization of government public affairs, public diplomacy and information efforts.
"America's negative image in world opinion and diminished ability to persuade are consequences of factors other than the failure to implement communications strategies," says the 102-page report, completed in September. "Interests collide. Leadership counts. Policies matter. Mistakes dismay our friends and provide enemies with unintentional assistance. Strategic communication is not the problem, but it is a problem."